Please wait for the next available agent to assist you. You are currently number 4 in the queue. You may also email us at service@movielinkhelp.com. You are currently number 4 in the queue. You may also email us at service@movielinkhelp.com. You are currently number 3 in the queue. You may also email us at service@movielinkhelp.com. You have been connected to Mallory G.. Mallory G.: Hi Sean Mallory G.: Close out of Movielink Manager. In the bottom right corner of your desktop, next to the clock, right-click on the white Movielink star icon and then click Exit. Mallory G.: Then reopen by going to Start, All Programs, then Movielink Manager Mallory G.: Tell me if that works Sean: hi Sean: oh Sean: ok, Sean: i am getting movielink ready updated or something it seems Mallory G.: Ok, just let it go through that for a second Sean: k Sean: thanks mal Sean: i haven't used movielink in a while Sean: whats the deal with enhanced quality? Mallory G.: It's supposed to be better quality Sean: shit Sean: get movilink ready unsuccessful Sean: is it windows media 9 stuff? Mallory G.: It could be Mallory G.: What version of Manager do you have? Sean: it seems to be pooing out on the windows media playaer security Mallory G.: Go to Help, About Movielink Manager Sean: i can't Sean: its updating Sean: and i think i jsut installed this thing a moment ago Sean: 2.9? Mallory G.: Last 3 digits? Sean: .0.135 Mallory G.: Ok, that's the newest Sean: crunk Sean: its unsuccesful again Mallory G.: Let me reset your license Sean: im frustratied Mallory G.: Ok, I just reset your viewing license. In your Movielink Manager, highlight the movie by clicking on it once. Then click Help and then Detect ut when you re-rent, choose Real Player instead of Windows Sean: are you sure that is an option for the title i have selected? Mallory G.: yes, all you do is enter that code when renting Mallory G.: That code is only good for the same rental title Sean: please hold on Sean: until i get it working. Mallory G.: You should re-boot after you un-install Manager Mallory G.: That'll just gauantee that everything is cleared out Mallory G.: Then you can write back it it isn't working Sean: well, i already clicked download Sean: any suggestions on how to get the windows security update to work? i feel a bit crippled here. Sean: my fog...