Here is a pretty good talk that really works for emphasizing communication between all departments, not just IT with the rest. "Getting Along with IT Staff presented by David King from the Kansas City Public Library on April 21, 2006." http://www.opal-online.org/King20060421.mp3 Lots of other good audio stuff about libraries here: http://opalpodcast.blogspot.com/ Pretty cool usage of Librarything data http://www.travelinlibrarian.info/2006/08/using-librarything-in-your-library.html
